Market Context

As back office tools become more powerful, it’s important that users can easily discover and use all available features. Interactive tours and onboarding guides help merchants get started quickly and make the most of the platform from day one.

Core Requirements

• Create an interactive overlay system highlighting Back Office elements
• Support step-by-step guided tours for key administrative workflows
• Implement role-based tour targeting for different user types
• Allow for tour dismissal, pausing, and resumption

Success Criteria

• Non-intrusive UI that enhances rather than interrupts work
• Customizable tours that can be updated as the platform evolves
• Analytics to measure tour completion and feature adoption